Most items are warranteed for 1 year or more for defects. Any defective product will be replaced and must be shipped to the following address (email us for an RA#):

           RA# _______
           P.O. Box 712
           Nashua, NH 03061

Please include your full name, address, phone #, email address, description of the problem and the RA#.

No credit or refund will be given for a defective item, only replacement.

Returns on Non Defective items are allowed if purchased within the last 30 days. The following rules apply:

           1) Item must be unopened, unused and include all original packaging material.
           2) Item must be in resellable condition.
           3) A 15% restocking fee will apply.
           4) Shipping and handling are not refundable.
           5) Refunds will be in the form of a gift certificate.
           6) Prior authorization must be obtained or package will be refused.



Items shipped overseas will not be warranteed unless the buyer agrees to pay shipping both ways.  In these cases, the standard warranty/return policies above apply.


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